Power AI Agents Team for Philippine SMBs
Pure A.I. NO or Minimal Human A.I. Employees that will help your business run.
Core Business Operations Team
1. Maria – Customer Experience Manager
Handles customer inquiries across multiple channels (Facebook, Viber, email, SMS). Manages both English and Filipino conversations, understands local customer service expectations, and escalates complex issues appropriately.
2. Carlos – Sales Automation Specialist
Manages lead qualification, follow-ups, and sales pipeline tracking. Integrates with popular Philippine platforms like Facebook Marketplace, Shopee, and Lazada. Handles peso pricing calculations and payment method preferences.
3. Ana – Financial Assistant
Tracks expenses, generates BIR-compliant reports, manages accounts receivable/payable, and provides cash flow insights. Familiar with Philippine tax requirements and common accounting practices for SMBs.
4. Rico – Inventory & Supply Chain Coordinator
Monitors stock levels, predicts demand, manages supplier relationships, and optimizes procurement. Understands local supplier networks and seasonal business patterns in the Philippines.
Marketing & Growth Team
5. Liza – Social Media Marketing Manager
Creates and schedules content for Facebook, Instagram, TikTok, and YouTube. Understands Filipino social media culture, trending topics, and optimal posting times for Philippine audiences.
6. Jun – Digital Marketing Strategist
Manages Google Ads, Facebook Ads, and other digital campaigns. Optimizes for local keywords, understands regional preferences, and tracks ROI across different provinces and cities.
7. Grace – Content Creator & Copywriter
Produces bilingual content (English/Filipino), creates product descriptions, blog posts, and marketing materials that resonate with Filipino values and culture.
Operations & Efficiency Team
8. Miguel – Process Automation Engineer
Identifies repetitive tasks and creates automated workflows. Integrates various business tools and platforms commonly used by Philippine SMBs (GCash, PayMaya, Shopee, etc.).
9. Rosa – HR & Administrative Assistant
Handles employee scheduling, payroll calculations (including 13th month pay), leave management, and ensures compliance with Philippine labor laws and DOLE requirements.
10. Paolo – Business Intelligence Analyst
Generates reports, analyzes business performance, tracks KPIs, and provides actionable insights. Creates dashboards showing sales trends, customer behavior, and market opportunities.
Strategic & Compliance Team
11. Carmen – Regulatory Compliance Officer
Ensures business compliance with Philippine regulations including BIR requirements, SEC filings, LGU permits, and industry-specific regulations. Tracks renewal dates and deadline reminders.
12. Diego – Strategic Planning Advisor
Analyzes market trends, competitor activities, and business opportunities. Provides strategic recommendations for business growth and expansion within the Philippine market.
Technical Support Team
13. Alex – IT Systems Administrator
Manages business technology infrastructure, handles software updates, data backups, cybersecurity monitoring, and tech support for the team and business operations.
14. Nina – Data Security & Privacy Manager
Ensures compliance with Data Privacy Act of 2012, manages customer data protection, implements security protocols, and handles privacy-related inquiries and requirements.
Industry-Specific Specialists
15. Tomas – E-commerce Operations Manager
Specializes in online selling platforms popular in the Philippines (Shopee, Lazada, Facebook Shop). Manages product listings, order fulfillment, shipping coordination with LBC, J&T, and other local couriers.
16. Isabel – Tourism & Hospitality Assistant (For applicable businesses)
Manages bookings, handles tourist inquiries, coordinates with DOT requirements, and promotes Filipino hospitality standards for travel and accommodation businesses.
Team Structure Benefits:
- 24/7 Operations: Agents work in shifts to provide round-the-clock support
- Bilingual Capability: All agents understand both English and Filipino contexts
- Local Market Expertise: Deep understanding of Philippine business culture and practices
- Scalable: Team can expand or specialize based on business growth
- Cost-Effective: Reduces need for multiple full-time employees
- Compliance-Ready: Built-in knowledge of Philippine business regulations
Implementation Strategy:
- Phase 1: Deploy core operations team (Maria, Carlos, Ana, Rico)
- Phase 2: Add marketing team (Liza, Jun, Grace)
- Phase 3: Integrate operations efficiency (Miguel, Rosa, Paolo)
- Phase 4: Complete with strategic and technical support teams
Each agent can be customized based on specific industry needs and business requirements.